Frequently Asked Questions
1. Are you insured?
Yes, we are. The Woof Pack Tulsa is proud to be insured for your and your pets safety and peace of mind by Pet Care Insurance.
2. How do you accept payment?
We accept payment by ApplePay, Venmo, Zelle, cash or check.
3. What is your cancellation policy?
We are pretty flexible and easy about cancellations. We just ask for a day or two notice.
4. Do you board dogs in your home?
Depending upon your dog's size and age we can take dogs for overnights with us. Check with us when inquiring about dates of service.
5. Do you take last minute requests?
For new clients, two weeks is needed to allow for enough time to schedule the meet and greet.
For current clients who we have already met and have keys or house access codes, we will take last minute requests as the schedule allows.
6. Do you pet sit on holidays/weekends?
Yes and yes! We make visits 365 days a year. The holidays, along with spring, summer and fall breaks, are our busiest times, so please be sure to make your reservations as far as in advance as possible so we can accommodate you!
7. Do you stay overnight?
Yes! Overnight visits are subject to schedule availability. A meet and greet is required prior to confirmation.
8. When do I pay? Do you require a deposit? Cancellation policy?
Payment is required after you return home. For regularly scheduled dog walking clients, payment is required at the end of the week.
We do not require deposits at this time. Cancellation fees may apply depending on the timing of your cancellation.